These services were introduced with Exchange 2007 (and thus are also available in Exchange 2010). The reason for lack of support lies in the fact that Outlook 2011 connects to Exchange Server using what is called Exchange Web Services. I can only assume people overlooked the system requirement in the Apple store, which clearly states “Exchange support in Outlook 2011 requires connectivity to Microsoft Exchange 2007 SP1 RU4 or later”. There are still a lot of questions and tweets on Mac’s Outlook 2011, Exchange 2003 and why that combination doesn’t work.
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